Resources for agencies and families
Practical documentation, procurement support, and research to help you evaluate and deploy modern communication technology.
Library
Start with the essentials
Security & Compliance Brief
Architecture overview, control matrix, and testing summary for procurement review.
Implementation Playbook
A week-by-week migration plan from legacy providers to NearCall.
RFP & Contracting Templates
Model requirements language for modern correctional communication procurement.
Staff Training Library
Short video modules and quick-reference guides for facility teams.
Research & Insights
Findings on family contact, reentry outcomes, and AI in corrections.
Family Quick-Start Guide
A one-page walkthrough for creating an account and scheduling a first visit.
Need something specific?
Our team can provide tailored documentation for your agency's evaluation, legal review, or board presentation.