The AI-Powered Operating System for Modern Corrections
NearCall combines artificial intelligence, secure communications, digital services, and operational intelligence into one unified platform built for correctional facilities and the families they serve.
One Platform for Intelligence, Communication, and Facility Services
Seven integrated products replace the patchwork of legacy systems facilities have lived with for decades — all sharing one identity, one data model, and one intelligence layer.
NearCall Intelligence™
NearCall Intelligence transforms correctional communication data into actionable intelligence for investigators, command staff, and administrators.
Learn moreNearCall Connect™
Voice, video, messaging, scheduling, and family accounts in one secure communication layer engineered for correctional environments.
Learn moreNearCall Tablets™
A hardened tablet program that delivers communication, education, rehabilitation, legal access, and facility services to every resident.
Learn moreNearCall Mail Intelligence™
Digitize physical mail and apply artificial intelligence to screening, so contraband and threats are caught before delivery.
Learn moreNearCall Payments™
Transparent funding for families and automated trust, commissary, and settlement reconciliation for facilities.
Learn moreNearCall Analytics™
Live dashboards and reporting that give administrators a complete operational picture across every facility.
Learn moreNearCall Media™
A curated, facility-controlled entertainment library — movies, music, games, podcasts, audiobooks, and religious content — delivered securely to resident tablets and kiosks.
Learn moreTechnology Built for Correctional Professionals
NearCall is deployed by sheriff departments, county jails, state agencies, federal facilities, and military corrections.
- Improved safety
- Faster investigations
- Better communication oversight
- Reduced administrative workload
- Modern digital services
- Actionable intelligence
NearCall is designed to enhance existing correctional technology environments
NearCall works alongside the communication systems, jail management software, and facility platforms you already run — adding intelligence without disrupting operations.
Works with your current systems
Keep the phone system, JMS, or commissary provider you already have. NearCall layers on top instead of forcing a rip-and-replace.
Open APIs and secure exports
REST APIs, scheduled exports, and webhooks push transcripts, flags, and reports into your systems of record.
Unified data model
Calls, video, messages, mail, tablets, and payments share one identity and one intelligence layer across every source.
An intelligence layer, not another silo
Apply AI transcription, risk detection, and semantic search to communication data you are already collecting.
99.99%
Platform uptime
< 1 min
Average family onboarding
24/7
Live support for families
40%
Less administrative workload
The Intelligence Layer Behind Modern Corrections
Artificial intelligence helps facilities operate smarter, improves security, reduces administrative workload, and creates better communication experiences.
AI Transcription
Convert conversations into searchable transcripts.
AI Risk Detection
Identify suspicious language, threats, and concerning communication patterns.
AI Semantic Search
Allow investigators to search conversations using natural language.
AI Agent Assistant
Allow staff to ask questions and have AI analyze communications.
AI Translation
Instant Spanish-to-English and multi-language translation.
AI Link Analysis
Identify relationships between people, accounts, phone numbers, and communication patterns.
AI Reporting
Generate daily intelligence reports, incident summaries, and operational insights.
AI Trend Detection
Identify evolving terminology and communication patterns.
AI Summaries
Condense long conversations into the facts staff actually need.
Outcomes that agencies and families both feel
“We replaced a twenty-year-old phone system in under a month. Staff finally have reporting they can trust, and the AI summaries cut investigation time dramatically.”
“The transparency is the difference. Families see exactly what they pay, and we see exactly how the system performs. That has removed a real source of friction.”
“Scheduling a video visit takes two minutes on my phone. My kids get to see their dad every week, and that has changed everything for us.”
Ready to modernize your facility's communication?
See how NearCall unifies voice, video, messaging, payments, analytics, and AI — with pricing built for public agency budgets.