Technology Built for Correctional Professionals
Improved safety, faster investigations, better communication oversight, and less administrative workload — powered by AI intelligence, secure communications, tablets, mail screening, payments, and analytics under one contract.
Deployed across every level of corrections
Sheriff departments, county jails, state agencies, federal facilities, and military corrections.
What changes when you move to NearCall
Agencies adopt NearCall to reduce workload, tighten oversight, and improve the experience for the families they serve.
Improve communication management
Manage voice, video, messaging, and payments for every resident from a single console instead of four disconnected systems.
Increase operational efficiency
Automated scheduling, provisioning, and reporting remove hours of manual work from your team's week.
Maintain security oversight
Live monitoring, recording, alerts, and complete audit trails keep command staff fully informed.
Reduce administrative workload
AI-generated summaries, compliance reports, and audit documentation are produced automatically.
Provide better family experiences
Transparent pricing and simple self-service reduce inbound calls to your staff and complaints to leadership.
Modernize without disruption
NearCall handles migration, hardware, and training with a deployment plan measured in weeks.
Three pillars of facility operations
Facility Dashboard
Centralized management for users, communications, reporting, and analytics — with role-based views for command staff, investigators, and finance.
- Single console for every service
- Resident and account provisioning
- Live system and call health
- Scheduled reports to your inbox
Security & Compliance
Built with enterprise security, access controls, auditing, and monitoring designed around public-sector requirements.
- Encryption in transit and at rest
- SSO and multi-factor authentication
- Immutable audit trails
- Configurable retention policies
Operational Intelligence
AI-powered insights that help administrators understand communication trends and act before issues escalate.
- Risk and escalation indicators
- Natural-language investigation search
- Demand forecasting by population
- Automated compliance documentation
Pricing built for public budgets
NearCall pricing is transparent, published, and structured around your facility's size and service mix — no hidden family fees, no surprise line items at renewal. Every agreement includes implementation, hardware, training, and 24/7 support.
Request Pricing- Implementation & migration included
- Hardware, kiosks, and tablets
- Staff training and certification
- 24/7 family and facility support
- Unlimited reports and exports
- NearCall AI included in every plan
Outcomes that agencies and families both feel
“We replaced a twenty-year-old phone system in under a month. Staff finally have reporting they can trust, and the AI summaries cut investigation time dramatically.”
“The transparency is the difference. Families see exactly what they pay, and we see exactly how the system performs. That has removed a real source of friction.”
“Scheduling a video visit takes two minutes on my phone. My kids get to see their dad every week, and that has changed everything for us.”
Schedule a Facility Consultation
Bring your questions on security, compliance, contracting, and migration. We'll bring a working demo of the platform.